Independent flight enquiry service Not affiliated with Skyscanner Call 020 8187 4844

The process

How a flight enquiry works

A request for a conversation is only a request for information. It does not reserve a seat, lock in a fare or create a booking.

1

Share the basics

Use the enquiry form or call us with your route, travel dates, number of travellers and preferred cabin. Do not send passport numbers, payment-card details or other sensitive information through this website.

2

Speak with the team

Our phone line is available Monday–Friday, 09:00–18:00 GMT. Tell us whether you need a new-flight discussion or help with an existing booking. If we cannot handle the request, we will say so.

3

Check the written details

Before agreeing to a purchase, confirm the contracting seller, airline, complete mandatory price, any agency or service fees, baggage and fare conditions, cancellation terms and whether ATOL protection or another exemption applies.

No live fare or online booking facility

This website does not search airline inventory, display real-time flight prices, hold seats, take payment or issue tickets. A form submission or phone conversation is not a booking confirmation. Availability and price can only be discussed once a specific provider and offer have been identified.

Before any travel purchase

If a booking is offered after you contact us, ask for the relevant seller's name and contact details, the full price including mandatory charges, optional extras and all applicable booking conditions in writing. You should receive the booking confirmation and any applicable protection documents from the responsible seller.

UK flight sellers may need an ATOL or must fall within an applicable exemption. The CAA explains the requirements for flight-only sales and who needs an ATOL. We do not claim ATOL, ABTA or IATA membership on this site.

Contact details

Call 020 8187 4844 or email info@theskyscanner.net. Phone support is Monday–Friday, 09:00–18:00 GMT.

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